AI Website Chat
An AI chatbot on your website that answers questions, qualifies visitors, and helps them book — day or night.
Most website visitors leave without saying a word. The LeadCrush.ai AI Website Chat sits on your site and starts a conversation with visitors so you stop losing quiet traffic. It answers questions, finds out what visitors need, collects their contact details, and guides them toward booking an appointment.
The AI Website Chat is a website chatbot built for service businesses. Unlike a simple contact form, it responds instantly, keeps the conversation going after you've gone home, and hands you qualified leads instead of vague inquiries.
What it does
- Engages website visitors with instant text chat
- Available 24/7, including after hours
- Answers common questions about your services, hours, and service area
- Qualifies the visitor's service need (repair, install, maintenance, etc.)
- Captures name, phone, address, and job details
- Routes qualified visitors to schedule an appointment
Who it helps
Service businesses that get website traffic but rarely hear from it — home services, contracting, dental and medical, legal, property services, and any business where a booked appointment is worth more than a form submission.
How it works
- 1
We add the chat to your website
The AI Website Chat is embedded on your existing site or the LeadCrush.ai website we build for you. It loads with your branding and business information.
- 2
Visitors start a conversation
When a visitor opens the chat, the AI greets them and asks what they need. It answers questions using the business information and instructions you provide.
- 3
It qualifies and captures details
The AI finds out what service they need, collects their name, phone, and address, and confirms whether they're ready to book.
- 4
It routes them to booking
Qualified visitors are guided to schedule an available time, and their details are synced to your records so your team sees a complete lead instead of a blank message.
Example
Illustrative example — late-night website visitor
A visitor lands on your site at 10 PM after seeing your ad. Instead of a form that sits overnight, the AI Website Chat answers their question about emergency service, asks for their address and phone, and guides them to pick an available time for the next morning. You arrive at work to a qualified lead with the details already filled in. This is an illustrative example, not a real customer record.
Capabilities and limitations
- The AI Website Chat answers using the business information and instructions you provide. It may not know about situations, pricing, or policies outside what it has been given, and you can update its instructions any time.
- It captures details and routes visitors toward booking, but it does not guarantee a booking or a sale — visitors can still choose not to proceed.
- AI responses can occasionally contain errors. Review captured details and contact us about anything that looks inaccurate.
- If your site or the chat script is blocked by a browser setting, the chat may not load for that visitor.
Frequently asked questions
Does LeadCrush.ai work with my existing website?
Is the AI Website Chat the same as the AI Receptionist?
Does the chat book appointments?
Can it answer questions after hours?
Do I have to learn complicated software?
See AI Website Chat in action
Book a free discovery call and we'll walk through how this fits your business — or try the AI Receptionist live right now.