Privacy Policy

Effective Date: 10-29-2026

LeadCrush.ai, operated by Kurt R. Kessler, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit leadcrush.ai, communicate with us, or use our services.

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact and business information: Your name, business name, email address, phone number, website address, and information about your business needs.

Communications: Information you provide through forms, emails, text messages, appointment requests, surveys, website chat, or conversations with our team and AI assistants.

Service information: Account details, service preferences, appointment information, and information needed to configure and support the services you request.

Technical information: IP address, browser type, device information, pages visited, referring websites, and activity on our website, depending on the technologies enabled.

Client-provided information: Contact records, lead information, customer communications, and related data that business clients provide or authorize us to access to deliver their services.

Please do not submit Social Security numbers, payment card details, medical information, passwords, or other sensitive information through general inquiry forms or AI conversations.

2. How We Use Information

We use information to:

• Respond to questions and requests.
• Provide consultations, demonstrations, and business assessments.
• Set up, deliver, maintain, and support our services.
• Schedule appointments and send confirmations and reminders.
• Operate AI receptionist, chat, follow-up, and reputation management features.
• Send service updates and, where permitted and with consent when required, marketing communications.
• Understand website usage and improve our services.
• Protect against fraud, misuse, and security incidents.
• Maintain business records and meet legal obligations.

3. AI Chat and Voice Features

Our services may use AI-powered chat and voice assistants to answer questions, collect information, and assist with scheduling and follow-up.

Information you provide to these assistants may be processed by technology providers that support these features. AI-generated responses may contain errors. Contact us directly to confirm important information or request assistance from a person.

AI Services and Conversation Data

LeadCrush.ai uses GoHighLevel and its service providers to power our AI calling and messaging features. Conversation data is processed to respond to inquiries, schedule appointments, and deliver these services.

LeadCrush.ai does not independently use your conversations to train generalized AI models. GoHighLevel states that it does not use personal information to train generalized, public AI models and limits its AI providers’ use of data to delivering the specific services being used. Data may also be processed to maintain and improve services under applicable agreements.

You may contact us using the contact information in this Privacy Policy to request an alternative to AI communication or ask about access to or deletion of your conversation data. Available options depend on the service and applicable legal requirements.

4. Information We Process for Business Clients

When a business client uses LeadCrush.ai to communicate with its customers or manage its contact database, we process that information on the client’s behalf, subject to our agreement and the client’s instructions.

The business client is responsible for its own privacy notices, permissions, and communications with its customers.

If you interact with one of our clients through an AI assistant, website, or messaging service we support, please contact that business about its privacy practices or to request access, correction, or deletion of your information. We assist our clients with these requests as appropriate.

5. How We Disclose Information

We may disclose information to:

• Service providers: Providers supporting hosting, customer relationship management, communications, AI processing, scheduling, analytics, payment processing, and technical support, as applicable.
• Authorized parties: People or businesses you authorize us to share information with.
• Legal and security recipients: Authorities, advisers, or other parties when reasonably necessary to comply with law, respond to valid legal requests, protect rights, or address fraud and security concerns.
• Business transaction participants: Parties involved in a merger, acquisition, financing, or sale of business assets, subject to applicable protections and the messaging restrictions below.

Sale or Sharing of Personal Information

LeadCrush.ai does not sell personal information or share it for targeted advertising across different websites or services. We disclose information to service providers as needed to operate our business and deliver our services, as described in this Privacy Policy.

Because we do not sell or share personal information for these advertising purposes, no sale or sharing opt-out is currently necessary. You may contact us using the contact information in this Privacy Policy with questions about our data practices.

6. Text Messages and Mobile Information

If you opt in to receive text messages from LeadCrush.ai, we use your mobile number and consent records to provide the messages described when you sign up. Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe or HELP for assistance. You may also contact us using the information below.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold or shared with other businesses for their own messaging campaigns.

We may disclose information to providers that help deliver our messages, solely as necessary to support that service.

Consent to receive marketing text messages is not a condition of purchasing services.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality and, if enabled, analytics and advertising.

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

8. Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining required records, resolving disputes, and meeting legal obligations. Retention depends on the type of information, our relationship with you, and applicable requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of electronic transmission or storage is completely secure.

9. Your Choices and Privacy Rights

You may unsubscribe from marketing emails using the unsubscribe link and opt out of text messages by replying STOP. We may still send necessary service or transaction communications through appropriate channels.

Depending on where you live and which laws apply, you may have rights to request access to, correction of, or deletion of personal information; obtain a copy; or opt out of certain processing, including targeted advertising or the sale or sharing of personal information.

California residents may have additional rights under applicable law, including rights concerning sensitive personal information and freedom from discrimination for exercising privacy rights.

Contact us below to submit a request. We may need to verify your identity and authority before responding. Exceptions and limitations may apply.

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, obtain a copy of it, or opt out of certain uses, including its sale, sharing, or use for targeted advertising.

To submit a request, contact us using the contact information provided in this Privacy Policy. We may need to verify your identity before fulfilling certain requests. We will respond within the time required by applicable law.

If we deny your request, you may contact us to request a review. Where applicable law provides a right to appeal, our response will explain how to submit an appeal. We will not discriminate against you for exercising your privacy rights.

10. Children’s Privacy

Our website and services are intended for businesses and adults, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

11. Other Websites and Processing Locations

Links to third-party websites are provided for convenience. Their privacy practices are governed by their own policies.

Our providers may process information in the United States or other countries where they operate. Privacy laws in those countries may differ from those in your location.

12. Changes to This Policy

We may update this Privacy Policy as our services or practices change. Updates will appear on this page with a revised effective date. We will provide additional notice when required by law.

13. Contact Us

For privacy questions or requests, contact:

See also our Terms of Service.